Why haven't I received payment of my money? Wonga - Why haven't I received payment of my money?

Ask us your question:

Why haven't I received payment of my money?

We deposit funds 24/7, 365 days per year. Once your application for a loan has been approved, we will send the cash within 5 minutes.

Whilst over 95% of our customers use a bank that’s able to handle our real-time payments, it’s also important to remember that different banks take different lengths of time to show the cash in your account.

If you feel we’ve not delivered our promise, please send an email to mailto:paymentquery@wonga.comand we’ll investigate and respond as soon as possible within office hours.

Representative 5853% APR


 

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Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk